Privacy Policy
Privacy Policy – Claire Vancouver
Claire Vancouver places great importance on protecting the personal data of its customers.
This Privacy Policy explains how we collect, use, and protect your personal information.
By using our services, you agree to the practices described in this policy.
1. Collection of Personal Information
Claire Vancouver collects various types of personal information to provide you with the best possible shopping experience.
This information may include:
-
First and last name
-
Shipping and billing address
-
Email address
-
Phone number
-
Payment information
We collect this information when you make a purchase, create an account, subscribe to our newsletter, or contact us directly.
2. Use of Personal Information
The personal data we collect is used for the following purposes:
-
Processing and shipping your orders
-
Managing payments and preventing fraud
-
Communicating with customers about their orders and our product range
-
Improving customer service and responding to inquiries
-
Sending updates about new products, promotions, or events (with your consent)
3. Sharing of Personal Information
Claire Vancouver does not sell, rent, or share your personal information with third parties, except in the following cases:
-
With trusted third-party service providers who handle payment processing, shipping, or order fulfilment
-
When required by law or legal process
-
To protect the rights, property, or safety of Claire Vancouver, its customers, or the public
All third parties engaged by Claire Vancouver are required to maintain the confidentiality and security of your personal data.
4. Security of Personal Information
Claire Vancouver takes appropriate security measures to protect your data from unauthorised access, alteration, disclosure, or destruction.
These measures include:
-
The use of encryption technologies for secure payment transactions
-
Limiting access to personal information to authorised employees and partners who need it to perform their duties
-
Regular monitoring of our systems to detect and prevent potential vulnerabilities
5. Retention of Personal Data
Claire Vancouver retains personal information only for as long as necessary to fulfil the purposes for which it was collected — including to comply with legal, accounting, or reporting obligations.
Once the retention period has expired, the data will be securely deleted or anonymised.
6. Customer Rights
In accordance with applicable data protection laws, customers have certain rights regarding their personal data, including:
-
Right of access: You can request a copy of the personal data we hold about you.
-
Right to rectification: You can request the correction of inaccurate or incomplete information.
-
Right to erasure (“Right to be forgotten”): You can request that we delete your personal data, subject to our legal retention obligations.
-
Right to withdraw consent: You can withdraw your consent for the processing of your data at any time.
Requests related to these rights can be sent to the contact email provided below.
7. Cookies and Similar Technologies
Claire Vancouver uses cookies and similar technologies to improve the user experience on our website.
Cookies help us remember your preferences and analyse how our website is used to make improvements.
You can choose to disable cookies through your browser settings. However, doing so may limit some features of our website.
8. Changes to This Privacy Policy
Claire Vancouver may update this Privacy Policy at any time.
Any changes will be posted on this page with an updated revision date.
We encourage customers to review this page regularly to stay informed about any updates or changes.
9. Contact Information
For any questions about this Privacy Policy or to exercise your data protection rights, please contact us at:
info@clairevancouver.com
www.clairevancouver.com
Claire Vancouver is committed to protecting your privacy and ensuring that your personal information is used responsibly, transparently, and securely.